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BBB Business Review

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BBB Accredited Business since

Pro-Xteriors, Inc.

Phone: (815) 877-2051 Fax: (815) 877-2070 View Additional Phone Numbers 7117 Clinton Rd STE 4, Loves Park, IL 61111



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Description



Pro-Xteriors Inc. is a general contractor which specializes in exterior remodeling and roofing. Located in Rockford, IL, this company serves customers in Loves Park, Machesny Park, Beloit, South Beloit, Winnebago, Pecatonica, Belvidere, Roscoe, and Rockton. The company was founded in 2013 by Aaron Nilson and Caleb Boggie, both with experience with other small restoration companies around the Rockford area. The company is a member of the National Roofing Contractors Association and the National Association of the Remodeling Industry and is a preferred contractor for Owens Corning, CertainTeed, GAF, and James Hardie.

This company specializes in exterior restoration after storm, fire, flood, and natural disaster damage, but also offers other services, including interior remodeling, historical restoration, and property preservation. Their roofing material options include all forms of commercial and residential materials, such as asphalt shingles, TPO, wood shake, modified bitumen, EDPM, metal, tile, and slate. Their siding options include vinyl and cedar. They install gutters and will match the gutter colors to the siding and roofing selections to ensure that the house looks neat and coordinated. Their historical restoration projects include those for churches, public buildings, and older homes.

Pro-Xteriors Inc. also assists homeowners and lenders with property preservation, including securing of property, debris removal, winterization, lawn maintenance, sales cleaning, pool maintenance, and snow removal. For insurance claims after fire or water damage, Pro-Xteriors will work with the homeowner and insurance company to ensure that the homeowner receives the full settlement allotted to them under their policy.

Visit the website for Pro-Xteriors Inc. to view the full list of services available, read more about the company's mission and history, and contact the company to discuss an interior or exterior remodeling project.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pro-Xteriors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Pro-Xteriors, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pro-Xteriors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 04, 2013 Business started: 03/01/2006 Business started locally: 03/01/2006 Business incorporated 11/03/2013 in IL
Type of Entity

Corporation

Business Management
Mr. Caleb Boggie, Owner
Contact Information
Principal: Mr. Caleb Boggie, Owner
Business Category

Contractors - General Gutters & Downspouts Contractors - Gutters Home Improvements Siding Contractors Basement - Remodeling Hardwood Floor Contractors Insurance Consultants Fire & Water Damage Restoration Carpenters New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Products & Services

This company offers exterior remodeling & construction - siding, roofing, windows, doors, gutters & gutter cleaning

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.