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BBB Business Review

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BBB Accredited Business since

Phoenix Home Construction, Inc.

Phone: (630) 832-5118 Fax: (630) 832-5269 View Additional Phone Numbers 1034 S Ellsworth Ave, Addison, IL 60101 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Phoenix Home Construction, Inc. is a general contractor which specializes in remodeling and renovation services, including additions and bathroom restoration services, for residential customers. Located in Addison, IL, this company serves the western suburbs of Chicago, including Lombard, Villa Park, Glendale Heights, Glen Ellyn, Itasca, Wood Dale, Medinah, Roselle, Bensenville, Elk Grove Village, Franklin Park, Elmhurst, Northlake, Stone Park, Oakbrook Terrace, Hanover Park, Bartlett, West Chicago, Winfield, Downers Grove, Warrenville, Park Ridge, Des Plaines, Maywood, Bellwood, Berkeley, Hillside, Forest Park, Broadview, Westchester, La Grange Park, and Oak Brook. The company has been in business since 1984 and provides full-service construction work, which includes specialty work such as masonry and tuckpointing.

Services available from this company include room additions, kitchen remodeling, roofing, siding, soffit and fascia, gutters, paver sidewalks, patios with decorative pergolas, insulating windows and doors, blown-in insulation, structural repairs, basement remodeling, flooring, concrete, painting, drywall, carpentry, bathroom remodeling, garage renovations, concrete driveways, porches, and decks. The company can also create decorative touches on floors using different kinds of wood to generate unique effects such as starbursts or checkered patterns, and also can design custom-carved wood staircases for their customers. Each project is crafted around the customer's needs, with the customer's input determining the scope and timeline of the project as well as the materials used and how the end result looks, each project being completely unique to the customer.

Visit the website for Phoenix Home Construction, Inc. to learn more about the services available from this company, view galleries of the company's completed work, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phoenix Home Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Phoenix Home Construction, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Home Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 02, 1992 Business started: 03/01/1984 Business started locally: 03/01/1984 Business incorporated 04/13/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Michael Frobuck, President/Owner
Contact Information
Principal: Mr. Michael Frobuck, President/Owner
Number of Employees


Business Category

Contractors - General Drywall Contractors Gutters & Downspouts Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Storm Windows & Doors Concrete Construction Forms & Accessories Carpenters Concrete Contractors New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Alternate Business Names
Phoenix Home Contstruction

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.