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BBB Business Review

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BBB Accredited Business since

New Leaf Remodeling

Phone: (815) 904-6006 Fax: (815) 977-5740 6551 E Riverside Blvd  Ste 110, Rockford, IL 61114 http://www.newleafremodeling.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

New Leaf Remodeling is considered the best home remodeling company in Rockford, IL, with good reason. We are a professional construction firm with two civil engineers and a design consultant on staff and more than 70 years combined design and construction experience. We give a warranty on all work and labor and offer a design studio to plan your projects. Our fully insured personnel are friendly and respectful, treating your home with the care it deserves.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Leaf Remodeling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Leaf Remodeling include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

6 Customer Reviews on New Leaf Remodeling
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 6

Additional Information

BBB file opened: April 11, 2011 Business started: 03/07/2011 Business started locally: 03/07/2011 Business incorporated 03/07/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Deborah Contarino, Owner Mr. John Knabe, General Manager Ms. Eva Kretschmar, Administrator
Contact Information
Principal: Ms. Deborah Contarino, Owner
Customer Contact: Mr. John Knabe, General Manager
Business Category

Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Garage Builders Contractors - Gutters Home Builders Home Improvements Home Improvements - Additions Contractor - Roofing Spray Foam Insulation Patio & Deck Builders Roof Decks Roof Structures Roofing Contractors Roof Repair Commercial Roofing Contractor - Metal Roofing Contractor - Tile Roofing Roofing Service Consultants Siding Contractors Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Remodeling Services Windows - Installation & Service Overhead Garage Doors Insurance - Fire & Flood Specialists Doors Doors - Patio Doors - Installation Doors - French Doors - Vinyl Doors - Industrial Doors - Commercial Doors - Rolling Doors - Cellar/Basement/Bilco Fireplaces Guards - Door & Window Kitchen Cabinets & Equipment - Household Shower Doors & Enclosures Storm Windows & Doors Windows & Doors - Installation & Service Windows Windows - Wells & Covers Windows - Wood Windows - Vinyl Windows - Egress Baths Fire & Water Damage Restoration Fire Damage Restoration Home Design & Planning Soffit & Fascia Fire Doors & Shutters Shower Pan Replacement Contractor - Flat Roof Fiberglass - Bathtubs & Showers Garage Doors & Openers Garage Doors - Commercial Basement Waterproofing Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Outdoor Kitchens Building Contractors Design & Build Contractor Building Restoration & Preservation Residential Remodelers (NAICS: 236118)

Products & Services

New Leaf Remodeling sells the following brand(s): Cabinets, Exteriors, Flooring, Granite, Marble, Quartz, Roofing

New Leaf Remodeling offers the following product(s): Additions, and more, Finished Basements, Garages, Kitchens, Luxury Bathrooms

Method(s) of Payment
Check
Refund and Exchange Policy
All work by New Leaf Remodeling is insured and warrantied.
Service Area
We proudly serve Northern Illinois and Southern Wisconsin
Alternate Business Names
New Leaf Remodeling LLC

Customer Review Rating plus BBB Rating Summary

New Leaf Remodeling has received 4.78 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.