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BBB Business Review

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Murphy's Windows and Sunrooms, Inc. is a general contractor which installs exterior building elements for residential and commercial customers. This company serves the greater Chicagoland area, including Skokie, Evanston, Niles, Park Ridge, Norridge, Harwood Heights, Des Plaines, Arlington Heights, Berwyn, Cicero, Roselle, Rosemont, Schaumburg, Brookfield, Elmwood Park, Oak Park, Stickney, Lyons, Deerfield, Highland Park, Morton Grove, La Grange Park, Tinley Park, Blue Island, Midlothian, Carol Stream, Lombard, Elk Grove Village, Buffalo Grove, Aurora, Joliet, Dundee Township, Lake Forest, Great Lakes, Gurnee, Countryside, Hickory Hills, Bridgeview, Burbank, Glenview, Wilmette, and Winnetka. Services available from this company include window installation, custom sunroom creation, entry and storm door installation, thermal core siding installation, insulation installation, roofing product sales, soffit and fascia installation, and gutter installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Murphy's Windows & Sun Rooms, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Murphy's Windows & Sun Rooms, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Murphy's Windows & Sun Rooms, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 30, 1989 Business started: 01/01/1983 Business started locally: 01/01/1983 Business incorporated 09/08/2005 in IL
Type of Entity


Business Management
Mr. James A. Murphy, President
Contact Information
Principal: Mr. James A. Murphy, President
Number of Employees


Business Category

Contractors - General Contractor - Remodel & Repair Contractor - Home Performance Gutters & Downspouts Contractors - Gutters Contractor - Insulation Patio, Porch & Deck Enclosures Siding Contractors Construction & Remodeling Services Remodeling Services Windows - Installation & Service Sunrooms Awnings & Canopies Doors Doors - Patio Doors - Installation Insulation Materials Storm Windows & Doors Windows Windows - Wood Windows - Vinyl Construction Management Energy Management & Conservation Consultant Home Design & Planning Storm Windows & Doors - Repair Windows - Repairing Soffit & Fascia Aluminum Products New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.