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BBB Business Review

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BBB Accredited Business since

Mr. Handyman of Naperville & Geneva

Phone: (630) 262-3399 Fax: (630) 262-1750 View Additional Phone Numbers 1871 S Randall Rd Ste C, Geneva, IL 60134

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Mr. Handyman of Naperville & Geneva is a home improvement and handyman service. This business is located in Geneva, IL, and serves the western Chicago suburbs including Naperville, Aurora, St. Charles, Lakewood, Carol Stream, La Fox, Wheaton, Mooseheart, North Aurora, Warrenville, Lisle, Glen Ellyn, Glendale Heights, Wayne, Batavia, Nottingham Woods, Sugar Grove, Elburn, Campton Hills, Elgin, Lily Lake, Kaneville, and Eola. This business offers handyman and general contracting services including attic and insulation contracting, general carpentry, deck building and repair, doors and window installation and service, drywall, flooring, fencing, painting, tile and grout work, and general remodeling.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mr. Handyman of Naperville & Geneva meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Mr. Handyman of Naperville & Geneva
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 19, 2009 Business started: 03/01/2001 Business started locally: 03/01/2001
Business Management
Mr. Al Lins, President Ms. Cathy Lins, Owner
Contact Information
Principal: Mr. Al Lins, President
Business Category

Contractors - General Drywall Contractors Home Improvements Contractor - Insulation Painting Contractors Patio & Deck Builders Deck Builders Deck - Repair Deck Builder Tile - Ceramic - Contractors & Dealers Bathroom Remodeling Handyman Services Hardwood Floor Contractors Hardwood Floor Maintenance Windows & Doors - Installation & Service Tile - Non-Ceramic - Contractors & Dealers Deck Cleaning and Treatment Shelving Fence - Sales, Service & Contractors Deck Cleaning & Sealing Contractors - Flooring Contractors-Drywall / Plastering Carpenters New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Products & Services

handyman services

Customer Review Rating plus BBB Rating Summary

Mr. Handyman of Naperville & Geneva has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.