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BBB Business Review

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BBB Accredited Business since

Lotz Custom Carpentry, Inc.

Phone: (847) 338-5689 610 Crystal Springs Ct, Fox Lake, IL 60020 http://www.lotzcustomcarpentry.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Lotz Custom Carpentry is a general contractor which provides construction services for residential customers. This company serves the far northwestern suburbs of Chicago, including Antioch, Spring Grove, Pistakee Highlands, Johnsburg, Ingleside, Round Lake Beach, Lakemoor, McHenry, Venetian Village, Lake Villa, Lindenhurst, Richmond, Gages Lake, Island Lake, Wonder Lake, Mundelein, Wauconda, Lake Barrington, and Hawthorn Woods. Services available from this company include indoor bars, outdoor bars, bathroom remodeling, basement finishing, stone patio installation, kitchen remodeling, deck building, window installation, siding installation, and door installation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lotz Custom Carpentry, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Lotz Custom Carpentry, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Lotz Custom Carpentry, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 29, 2012 Business started: 01/01/2010 Business started locally: 01/01/2010 Business incorporated 04/19/2013 in IL
Type of Entity

Corporation

Business Management
Mr. Brian Lotz, President Kara Lotz
Contact Information
Principal: Mr. Brian Lotz, President
Business Category

Contractors - General Garage Builders Painting Contractors Patio & Deck Builders Roof Structures Siding Contractors Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Doors Windows Custom Tile Painting Contractors-Drywall / Plastering Kitchen Remodeling Carpenters Carpet Layers New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


Customer Review Rating plus BBB Rating Summary

Lotz Custom Carpentry, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.