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KR Custom Builders is a general contractor which provides construction and remodeling services for residential customers. This company serves the northwest suburbs of Chicago, including Barrington Hills, Lake in the Hills, West Dundee, Sleepy Hollow, Dundee Township, Huntley, Lake in the Hills, Gilberts, Village of Lakewood, Crystal Lake, Cary, Oakwood Hills, Pingree Grove, Lake Barrington, South Barrington, Prairie Grove, Port Barrington, Holiday Hills, and Island Lake. Services available from this company include kitchen remodeling, basement finishing, media room installation, home building, porch and deck installation, bathroom remodeling, and home design.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that KR Custom Builders meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for KR Custom Builders include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on KR Custom Builders
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 12, 2009 Business started: 03/01/2001 Business started locally: 03/01/2001 Business incorporated 07/31/2002 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Michael D. Reilly, President Mr. Chris Kranz, Vice President
Contact Information
Principal: Mr. Michael D. Reilly, President
Number of Employees


Business Category

Contractors - General Contractor - Remodel & Repair Drywall Contractors Excavating Contractors Foundation Contractors Garage Builders Gutters & Downspouts Home Builders Home Improvements Home Improvements - Additions Mason Contractors Painting Contractors Painting - Faux Finishing Patio & Deck Builders Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Tuck Pointing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Windows - Installation & Service Cabinet Refinishers Kitchen Cabinet Refacing Handyman Services Hardwood Floor Contractors Asphalt Stair Builders Trusses - Construction Woodworking Cabinets Cabinet Refacing Concrete - Stamped & Decorative Countertops Doors Doors - Patio Doors - Installation Fireplaces Screens - Door & Window Shower Doors & Enclosures Storm Windows & Doors Windows Interior Designers - Architectural Contractor - General Green Builder Contractor - Decorative & Specialty Concrete Contractors - Flooring Landscape Designers Kitchen Remodeling Kitchen & Bath Design Outdoor Kitchens Building Restoration & Preservation Carpenters Chimney Builders & Repair Concrete Repair/Leveling Concrete - Custom Concrete - Restoration, Sealing & Cleaning New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.