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BBB Business Review

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BBB Accredited Business since

Kitchens, Baths & More, Inc.

Phone: (847) 825-6622 Fax: (847) 825-6625 817 Devon Ave, Park Ridge, IL 60068

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Kitchens, Baths & More, Inc. is a kitchen and bathroom remodeling company for residential and commercial projects. Started in 1984, this Park Ridge-based business provides general contracting and remodeling services for kitchens and bathrooms and their services include kitchen and bathroom remodeling and design, countertops, custom cabinetry, cabinet refacing, fixture replacement and repair, electrical contracting, flooring including hardwood, vinyl, and tile, flooring maintenance, new construction, and they also provide blueprinting services as well.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kitchens, Baths & More, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kitchens, Baths & More, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kitchens, Baths & More, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 24, 1996 Business started: 12/10/1984 Business started locally: 12/10/1984 Business incorporated 12/10/1984 in IL
Type of Entity


Business Management
Mr. Terry Caldwell, Vice President Mrs. Judith Caldwell, President
Contact Information
Principal: Mr. Terry Caldwell, Vice President
Number of Employees


Business Category

Contractors - General Electricians – Residential Construction & Remodeling Services Bathroom Remodeling Cabinet Refinishers Kitchen Cabinet Refacing Kitchen Cabinets - Refinishing, Refacing & Resurfacing Hardwood Floor Contractors Hardwood Floor Maintenance Cabinet Equipment & Supplies Cabinet Doors Cabinets Cabinet Refacing Resilient & Vinyl Flooring Kitchen Cabinets & Equipment - Household Blueprinting Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Service Area
This business serves Chicago and the northern Chicago suburbs including Niles, Des Plaines, Mt Prospect, Arlington Heights, Prospect Heights, Wheeling, Northbrook, Northfield, Glenview, Golf, Skokie, Lincolnwood, Evanston, Wilmette, Winnetka, Glencoe, Norridge, Elk Grove Village, Franklin Park, and Bensenville.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.