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BBB Accredited Business since

Joel Andersen Homes Ltd

Additional Locations

Phone: (630) 810-9429 Fax: (630) 810-9460 5726 Carpenter Street, Downers Grove, IL 60516

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Joel Andersen Homes Ltd is a home builder which specializes in luxury, high-end homes. Located in Downers Grove, IL, this company serves the western suburbs of Chicago, including La Grange, Brookfield, Willowbrook, Darien, Woodridge, Lombard, Elmhurst, Wheaton, Lombard, Naperville, Warrenville, Lisle, Westmont, Villa Park, and Glen Ellyn. The business was started in 1997 by Joel Andersen, who opened his first business in 1987 and works directly with each client to determine their interests and goals in building and owning a high-caliber home with the latest technology and techniques in the home building industry.

This company performs complete builds of high-end luxury homes, incorporating the most recent technology and utilizing extensive networks with vendors and other construction companies to deliver homes that are highly advanced and luxurious. Each home is customized to the needs and interest of the customer, who is involved in each step of the process and consults with the architects, builders, and managers of the project to ensure that their input is included through each step of designing and building the home. Each home comes with a 10-year limited warranty on both parts and labor to ensure that the home meets the expectation of the customer, and in the event that the builder cannot fulfill the obligations of the warranty, Joel Andersen Homes is fully licensed and insured.

Visit the website for Joel Andersen Homes Ltd to learn more about the company background and history, read testimonials from their former customers, and contact the company to discuss the design and construction of a high-end luxury home.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Joel Andersen Homes Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Joel Andersen Homes Ltd include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Joel Andersen Homes Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2010 Business started: 06/01/2001 in IL Business started locally: 06/01/2001 Business incorporated 06/07/2001 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Joel Andersen, Owner
Contact Information
Principal: Mr. Joel Andersen, Owner
Business Category

Contractors - General Home Builders Home Improvements - Additions New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.