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BBB Business Review

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BBB Accredited Business since

Hartz Construction Co., Inc.

Phone: (630) 228-3800 Fax: (630) 228-4910 View Additional Phone Numbers 9026 Heritage Pkwy, Woodridge, IL 60517

BBB Business Reviews may not be reproduced for sales or promotional purposes.


South and West suburbs of Chicago home builders with 53 years of experience in selling and building quality homes with value.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hartz Construction Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 4
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hartz Construction Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2004 Business started: 12/01/1963 in IL Business started locally: 12/01/1963 Business incorporated 12/19/1963 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420

Type of Entity


Business Management
Ms. Linda Hartz, Office Manager Mr. Donald L. Hartz, President
Contact Information
Principal: Ms. Linda Hartz, Office Manager
Business Category

Contractors - General Home Builders Home Design & Planning New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Products & Services

Hartz Construction Co., Inc. offers the following product(s): Condominiums., Single family homes., Townhomes.

Method(s) of Payment
Checks and mortgage funds from local lenders.
Refund and Exchange Policy
1 year warranty included.
Additional Information

Hartz Construction Co., Inc has requested that before filing a BBB complaint, consumers contact Mark Hagen at or 630-228-3720.

Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Hartz Construction Co., Inc will resolve the matter for you in an expedient manner.

Products & Services

Home builders in the South, West and Southwest Chicago suburbs.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.