This business is not BBB accredited.

F. Knight Construction, LLC

Phone: (877) 677-6724 Fax: (877) 638-8620 3224 S. Morgan, Chicago, IL 60608 http://www.fknight.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for F. Knight Construction, LLC include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for F. Knight Construction, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on F. Knight Construction, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 19, 2009 Business started: 10/01/2006 Business started locally: 10/01/2006 Business incorporated 10/01/2006 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Frank Knight, Owner
Contact Information
Principal: Mr. Frank Knight, Owner
Related Businesses
Mr. Porch, Inc.
Business Category

Contractors - General Gutters & Downspouts Mason Contractors Patio & Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Architectural & Construction Specs Construction Management Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3224 S. Morgan

    Chicago, IL 60608 (877) 677-6724

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/17/2015 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: I contracted with F. Knight Construction and ********* for a new trex railing system to be installed on my home in March 2012. In the late summer 2014 I noticed one side(south side of porch) the railing was loose and ready to fall off. I preceded to call Mr. ***** of F Knight and ********. I was told they would look at it and they have never come by to inspect the work. The product has a life-time warranty. Now they don't even answer their telephone or answer their e-mails

Desired Settlement: I want them to repair the side of the porch that is precariously in danger of falling apart. They said the work was guaranteed and came with a warranty. Thus honor the warranty and repair the railing