Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

EDP Construction

Additional Locations

Phone: (872) 207-0364 Fax: (847) 836-0503 View Additional Phone Numbers 1301 Pyott Rd Ste 201A, Lake in the Hills, IL 60156

BBB Business Reviews may not be reproduced for sales or promotional purposes.


EDP Construction is a family owned business with over 10 years of experience in the Illinois area. EDP Construction specializes in commercial and residential construction work. We specialize in siding, roofing,gutters,windows,skylights, fascia /soffit and garage doors. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that EDP Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for EDP Construction include:

  • 5 complaint(s) filed against business

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

3 Customer Reviews on EDP Construction
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: November 11, 2008 Business started: 03/14/2007 in IL Business started locally: 03/14/2007 Business incorporated 03/14/2007 in IL
Type of Entity


Business Management
Mr. Ector Di Paolo, Owner
Contact Information
Principal: Mr. Ector Di Paolo, Owner
Business Category

Contractors - General Construction & Remodeling Services New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Products & Services

EDP Construction sells the following brand(s): - ROYAL , -CERTAIN TEED, -IKO, -KP PRODUCTS, -OWENS CORNING, -TAMKO, Cerain-Teed, many more., Tamko

Customer Review Rating plus BBB Rating Summary

EDP Construction has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 1301 Pyott Rd Ste 201A

    Lake in the Hills, IL 60156

  • 5311 Kelly Ct

    Carpentersville, IL 60110


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/3/2016 Problems with Product/Service | Complaint Details Unavailable
2/3/2016 Problems with Product/Service | Complaint Details Unavailable
8/24/2015 Billing/Collection Issues
4/3/2015 Problems with Product/Service
5/6/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: We have called the contractor several times to replace the missing shingle and repair the bent gutter section, but has got very little response from him. We have being calling for sometime and he has failed to show up to see the problem to do the repair work. Our roof have been exposed to the cold and the rain for a long time. He guaranteed his work in the contract, but has not made any good on his promises.

Desired Settlement: We want the company to replace the shingle that is missing, as well as repair the piece of gutter section that got bent out of shape. We have a contract with them, that stipulates 3 years of guarantee. Hector has not returned our calls, and actually is playing the game of find me if you can. If our roof has been damaged because of their negligence, we will have to get legal action in this case.

Business Response: Final Consumer Response /* (450, 5, 2014/05/06) */ The consumer indicated ONLINE that the business responded to this complaint to his/her satisfaction. He/she also stated: EDP employees finally showed up on 5/2/14 to replace the missing shingle. The owner on the other hand, never returned to our house to supervise the situation. Very disappointed by his lack of quick response!

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

3 Customer Reviews on EDP Construction
Neutral Experience (0 reviews)
Fusion Chart
Fusion Chart