Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Dream Home Services, Inc.

Phone: (224) 388-8874 3800 Holly Ln, Rolling Meadows, IL 60008

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Dream Home Services, Inc. is a general contractor specializing in remodeling residential and commercial buildings, including kitchens, bathrooms, basements, and drywall. Located in Rolling Meadows, IL, this company serves the northwest suburbs of Chicago, including Arlington Heights, Palatine, Schaumburg, Mt Prospect, Elk Grove Village, Buffalo Grove, Des Plaines, Inverness, South Barrington, Wheeling, Kildeer, Deer Park, Hanover Park, Streamwood, Barrington, Park Ridge, Roselle, Medinah, Long Grove, Lake Zurich, and Northbrook. The company has been in business since 2008 and is owned by Rafal Puchalski, who began working in construction in Bruxelles, Belgium for his brother's construction company before moving to the United States at age 17. After college he started working for a construction company, and after four years he started his own construction company, Dream Home Services. The company is fully licensed, bonded, and insured, and all of their work is guaranteed.

This company provides construction and remodeling services for both residential and commercial companies. Services include kitchen remodeling, bathroom remodeling, basement remodeling, painting, tile installation and repair, flooring installation, hardwood floor installation, drywall installation and repair, door and window installation, and finish carpentry. The company also installs additions, which can include sunrooms, bedrooms, offices, living rooms, and other rooms of the home. Estimates are available for their services and do not require a commitment to using their services.

Visit the website for Dream Home Services, Inc. to learn more about their services, read testimonials from their customers, view galleries of their work, and contact the company to request a free, no-obligation estimate.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dream Home Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dream Home Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dream Home Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 12, 2014 Business started: 04/25/2008 Business started locally: 04/25/2008 Business incorporated 04/25/2008 in IL
Type of Entity


Business Management
Mr. Rafal Puchalski, President
Contact Information
Principal: Mr. Rafal Puchalski, President
Number of Employees


Business Category

Contractors - General Painting Contractors Tile - Ceramic - Contractors & Dealers Basement - Remodeling Bathroom Remodeling Remodeling Services Hardwood Floor Contractors Doors Windows Contractors - Flooring Contractors-Drywall / Plastering Kitchen Remodeling New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.