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BBB Business Review

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BBB Accredited Business since

Craftsmanworks Restoration Services

Additional Locations

Phone: (708) 532-7701 Fax: (708) 532-7744 View Additional Phone Numbers 8201 W. 183rd St STE A, Tinley Park, IL 60487 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.



Craftsmanworks Restoration Services is a general contractor which provides fire and water repair and restoration. This company serves the southern suburbs of Chicago, including Country Club Hills, Markham, Hazel Crest, Midlothian, Orland Park, Homer Glen, Mokena, Frankfort Square, Homewood, Flossmoor, Frankfort, Matteson, Olympia Fields, Robbins, Palos Heights, Palos Park, Alsip, Crestwood, Dixmoor, Posen, Harvey, Riverdale, Richton Park, and Park Forest. Services available from this company include fire and smoke restoration, water and flood restoration, structural drying, toxic mold removal and damage repair, fine arts restoration, ultrasonic cleaning, ozone chambers, furniture upholstery, furniture refinishing, moving services, and storage services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Craftsmanworks Restoration Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Craftsmanworks Restoration Services
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: February 09, 2009 Business started: 01/01/1996 Business started locally: 01/01/1996 Business incorporated 06/12/2008 in IL
Type of Entity


Business Management
Mr. Brian Leicht, President
Contact Information
Principal: Mr. Brian Leicht, President
Business Category

Contractors - General Contractor - Remodel & Repair Glass Board - Up Service Siding Contractors Construction & Remodeling Services Remodeling Services Insurance - Fire & Flood Specialists Flood assistance Fire & Flood Emergency Service Insurance Claim Processing Services Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Mold & Mildew Inspection Mold & Mildew Remediation Mold & Mildew Inspection/Removal/Remediation Mold Consulting & Testing Cleaning Services Rubbish & Garbage Removal Upholstery & Carpet Cleaning Interior Finishing Building Restoration & Preservation New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Alternate Business Names
Craftsmanworks Restoration Services, Inc.

Customer Review Rating plus BBB Rating Summary

Craftsmanworks Restoration Services has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.