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      Country
          Country

          Find a Location

          American Thermal Window Products, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforAmerican Thermal Window Products, Inc.

            Windows
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/1/2001

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            American Thermal Window Products, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              4/1/1997
              Years in Business:
              43
              Business Started:
              3/5/1981
              Business Incorporated:
              3/5/1981
              Accredited Since:
              7/1/2001
              Licensing Information:
              • General Contractor License with the City of Chicago along with 50 other surrounding suburbs
              Type of Entity:
              Corporation
              Alternate Business Name
              • Sahara Window and Doors
              Related Businesses
              • Sahara Window and Doors
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 4:00 PM
              Su:
              Closed
              Business Management
              • Mr. Iver Johnson, President
              • Ms. Andrea Johnson, Manager
              Contact Information

              Principal

              • Mr. Iver Johnson, President

              Customer Contact

              • Ms. Andrea Johnson, Manager
              Additional Contact Information

              Fax Numbers

              • (773) 775-2201
                Primary Fax

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/23/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We purchased a window from this company based on a written statement of a lifetime warranty. The windows were bought in ****. There became an issue with the window an the company stated they wont honor the warranty on the windows because the company they bought the glass from is not in business. We did not buy them from a second party we ebought them through American thermal windows. They gave us a quote to replace it for ****** approximately and when a service tech came to measure the replacement window the company came back and stated ******* approximately to do the job. There posted and advertised lifetime guarantee is misleading and false. We would have not bought 5hem from there except for the written and verbal guarantee they offer.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB of Chicago & Northern Illinois

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