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BBB Business Review

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BBB Accredited Business since

American Deck Builders, Inc.

Phone: (847) 303-1447 Fax: (847) 303-6626 2301 Plum Grove Rd, Palatine, IL 60067 http://www.americandeckbuilders.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

American Deck Builders has been established since 10/1/1993 and accredited since 9/1/2015 as an exterior contractor that focuses on deck and patio building and backyard structures. This business is located in Palatine, IL, and serves the northern Chicago suburbs including Schaumburg, Arlington Heights, Inverness, Barrington, Rolling Meadows, Wheeling, Hoffman Estates, Deer Park, Buffalo Grove, Long Grove, Kildeer, Streamwood, Des Plaines, My Prospect, Sutton, Elk Grove Village, and Streamwood. This business offers exterior contracting for deck and backyard structures including deck and patio construction, paver bricks, fire pits, pool decks, vinyl decking, under decks, pergolas, gazebos, deck sealing, deck repair, and concrete.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Deck Builders, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Deck Builders, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Deck Builders, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 2003 Business started: 10/01/1993 Business started locally: 10/01/1993 Business incorporated 10/13/1993 in IL
Type of Entity

Corporation

Business Management
Mr. Michael Melarkey, President
Contact Information
Principal: Mr. Michael Melarkey, President
Business Category

Contractors - General Gazebos Home Improvements Patio & Deck Builders Deck Builders Deck - Repair Patio Design Patio Builder Deck Builder Vinyl Decking Patio, Porch & Deck Enclosures Patio Cover Brick Pavers Construction & Remodeling Services Exterior Structures - Gazebos, Arbors, Pergolas Remodeling Services Home Repair & Maintenance Patio Equipment & Supplies Home Design & Planning New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.