BBB Business Review

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BBB Accredited Business since 04/01/2011

Rockford Carpetland USA, Inc.

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Phone: (815) 399-4422Fax: (815) 399-9398326 N Alpine Rd, RockfordIL 61107-4986 Send email to Rockford Carpetland USA, Inc.

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BBB Accreditation

A BBB Accredited Business since 04/01/2011

BBB has determined that Rockford Carpetland USA, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Rockford Carpetland USA, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service1
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Rockford Carpetland USA, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 03/03/2004Business started: 10/01/1984
Type of Entity

Corporation

Incorporated: October 1984, IL

Contact Information
Principal: Ms. Tasha Kaiser (Corp. Secretary)Mr. Kevin Rose (Owner)
Business Category

Contractors - Flooring, Carpet & Rug Pads, Linings & Accessories, Carpet & Rug Dealers - New, Hardwood Floor Contractors, Tile - Ceramic - Contractors & Dealers

Alternate Business Names
Carpetland USA, Sycamore Carpetland USA Color Tile
Industry Tips
Contracts
Home Remodeling Contractors

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.