Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Crown Coverings, Inc

Phone: (224) 828-2818 Fax: (866) 766-1446 814 Central Ave, Roselle, IL 60172

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Crown Coverings, Inc. is a flooring contractor which specializes in the sales, installation, and maintenance of a variety of flooring, including carpet, hardwood, and laminate, for both residential and commercial customers. Located in Roselle, IL, this company serves the northwestern suburbs of Chicago, including Schaumburg, Itasca, Hanover Park, Streamwood, Medinah, Bloomingdale, Bartlett, Elk Grove Village, Addison, Carol Stream, Glendale Heights, Hoffman Estates, Bensenville, Wood Dale, Elgin, South Elgin, Glen Ellyn, West Chicago, Lombard, Villa Park, Elmhurst, South Barrington, Arlington Heights, Mt Prospect, Inverness, Barrington, Northlake, Melrose Park, and Berkeley. The company has been in business since 2011.

This company provides flooring and countertops for both commercial and residential customers. They provide in-home consultations, meaning that they bring all of their showroom materials directly to the customer at their home or business, allowing them to immediately see what a flooring option or countertop will look like in their home, and ensuring that the installer will be able to provide them with an accurate estimate of how much the project will cost, being able to see the dimensions and difficulty of the project from the beginning of the process. This saves the customer time and money and ensures that they receive an accurate estimate right away and can begin to budget and plan for their project. Their consultants are also able to assist customers with selecting a color and design for their project based on their home décor and design interests.

Visit the website for Crown Coverings, Inc. to learn more about their services, view a gallery of their countertop and flooring options, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Crown Coverings, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Crown Coverings, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Crown Coverings, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 19, 2012 Business started: 06/21/2011 Business started locally: 06/21/2011 Business incorporated 06/21/2011 in IL
Type of Entity


Business Management
Mr. Rocco Molfese, President
Contact Information
Principal: Mr. Rocco Molfese, President
Number of Employees


Business Category

Contractors - Flooring Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Carpet Installation Hardwood Floor Contractors Granite Flooring Contractors (NAICS: 238330)

Alternate Business Names
Crown Flooring & Countertops

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.