BBB Business Review

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This business is not BBB accredited.

Rockford Storm Restoration & Construction, Inc.

Phone: (815) 222-6248 PO Box 975, Roscoe, IL 61073

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rockford Storm Restoration & Construction, Inc. include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rockford Storm Restoration & Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 18, 2012 Business started: 02/24/2006 Business started locally: 02/24/2006 Business incorporated 09/15/2012 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Chad Encheff, President
Contact Information
Principal: Chad Encheff, President
Number of Employees


Business Category

Contractor - Remodel & Repair Garage Builders Gutters & Downspouts Contractors - Gutters Home Improvements Home Improvements - Additions Patio & Deck Builders Deck Builders Deck - Repair Patio, Porch & Deck Enclosures Plastering Contractors Roof Decks Roofing Contractors Contractors - Framing Siding Contractors Skylights Construction & Remodeling Services Bathroom Remodeling Exterior Structures - Gazebos, Arbors, Pergolas Remodeling Services Windows - Installation & Service Overhead Garage Doors Contractor - Disabled Access Sunrooms Cabinets Countertops Door Closers & Checks Door Frames Doors Doors - Installation Kitchen Cabinets & Equipment - Household Shower Doors & Enclosures Shutters Storm Windows & Doors Whirlpool Bath Equipment & Supplies Windows Baths Water Damage Restoration Storm Windows & Doors - Repair Windows - Repairing Moldings Screen Enclosures Contractor - Interior Trim Contractors-Drywall / Plastering Kitchen Remodeling Building Restoration & Preservation Carpenters Contractors - General Basement - Contractors Basement - Finishing Residential Remodelers (NAICS: 236118)

Products & Services

This company offers storm restoration, roofing, siding, gutters, window installation, complete interior remodeling/repair, patio/deck construction, and general construction services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.