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BBB Business Review

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BBB Accredited Business since

Thermohelp, Inc.

Additional Locations

Phone: (847) 821-7130 Fax: (847) 821-7148 12 River Oaks Cir W, Buffalo Grove, IL 60089

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Thermohelp is an insulation contractor which produces removal and reusable hard and flexible insulation, as well as other industrial solutions. This company serves the greater Midwest, including companies in Schaumburg, Naperville, Elk Grove Village, Crystal Lake, Bolingbrook, Roselle, Rosemont, Lake Forest, Lake Bluff, Great Lakes, McHenry, Aurora, North Chicago, West Chicago, Wheaton, Warrenville, Winfield, Elmhurst, Maywood, Bellwood, Oak Park, Park Ridge, Des Plaines, Stickney, Elmwood Park, Franklin Park, Mt Prospect, Prospect Heights, Joliet, Romeoville, Carol Stream, Lombard, Villa Park, Bensenville, Carpentersville, Burlington, Bloomingdale, Downers Grove, Morton Grove, Lisle, Summit, Countryside, and Stone Park. Products and services available from this company include thermal insulation, cold insulation, acoustic insulation, heat tracing, industrial painting, and fireproofing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Thermohelp, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Thermohelp, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Thermohelp, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 07/20/1994 Business started locally: 07/20/1994 Business incorporated 07/20/1994 in IL
Type of Entity


Business Management
Ms. Yelena Roginsky, President Mr. Chuck Eley, Project Manager
Contact Information
Principal: Ms. Yelena Roginsky, President
Number of Employees


Business Category

Contractor - Insulation Contractor - Mechanical Insulation Commercial Painting Contractor Insulation Materials Acoustical Materials Fireproofing Drywall and Insulation Contractors (NAICS: 238310)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.