BBB Business Review

This Business is not BBB Accredited

DR Kana Electric

Phone: (847) 395-7775Fax: (847) 838-3799600 Longview Dr, AntiochIL 60002-1843 Send email to DR Kana Electric

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BBB Accreditation

DR Kana Electric is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

DR Kana Electric is a Non Accredited Business that is currently displaying the BBB Accredited Business® seal on website.

The use of these trademarks without permission is a violation of the trademark rights of the Council of BBB, Inc. These marks are licensed only to Accredited Businesses that have agreed to certain practices and to resolve disputes through a formal process, if necessary.

The business was sent a letter on February 21, 2013 and March 1, 2013 requesting that the business immediately cease claiming or implying in any way that DR Kana Electric is an Accredited Business by removing the BBB Accredited Business® seal from website.

On March 7, 2013 DR Kana Electric was referred to the Council of BBB due to failure to cooperate with the BBB on advertising matters.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered DR Kana Electric's rating include:

  • Unauthorized use of BBB name or trademarks

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on DR Kana Electric

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Industry Comparison| Chart

Contractor - Electrical, Lighting Systems & Equipment, Fans - Industrial & Commercial, Electrical Power Systems Maintenance, Electric Equipment - Service & Repair, Landscape Lighting, Fans - Repair, Fans - Household, Printed & Etched Circuits, Generators - Electric, Circuit Breakers, Basement - Remodeling, Construction & Remodeling Services, Lighting Consultants, Home Improvements, Fire & Smoke Alarm Systems, Contractors - General

Additional Information

top
BBB file opened: 12/12/2007Business started: 08/01/2001
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph 9th Fl
Chicago, IL60601-3218
(312) 814-4500
http://www.idfpr.com

Contact Information
Principal: Mr. Dan Kanabay (Owner)
Business Category

Contractor - Electrical, Lighting Systems & Equipment, Fans - Industrial & Commercial, Electrical Power Systems Maintenance, Electric Equipment - Service & Repair, Landscape Lighting, Fans - Repair, Fans - Household, Printed & Etched Circuits, Generators - Electric, Circuit Breakers, Basement - Remodeling, Construction & Remodeling Services, Lighting Consultants, Home Improvements, Fire & Smoke Alarm Systems, Contractors - General

Industry Tips
Home Remodeling Contractors
Contracts

Customer Review Rating plus BBB Rating Summary

DR Kana Electric has received 1.60 out of 5 stars based on 1 Customer Review and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

Map & Directions

Map & Directions

Address for DR Kana Electric

600 Longview Dr

Antioch, IL 60002-1843

To | From

LocationsX

1 Locations

  • 600 Longview Dr 

    Antioch, IL 60002-1843(847) 395-7775

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*DR Kana Electric is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Contractor - Electrical

Home Remodeling Contractors
Contracts
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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About BBB Business Review Content and Services

Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.

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Help us improve by taking our survey.

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DR Kana Electric is a Non Accredited Business that is currently displaying the BBB Accredited Business® seal on website.

The use of these trademarks without permission is a violation of the trademark rights of the Council of BBB, Inc. These marks are licensed only to Accredited Businesses that have agreed to certain practices and to resolve disputes through a formal process, if necessary.

The business was sent a letter on February 21, 2013 and March 1, 2013 requesting that the business immediately cease claiming or implying in any way that DR Kana Electric is an Accredited Business by removing the BBB Accredited Business® seal from website.

On March 7, 2013 DR Kana Electric was referred to the Council of BBB due to failure to cooperate with the BBB on advertising matters.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.