BBB Business Review

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VW Credit, Inc.

Find a Location

(866) 277-8191View Additional Phone Numbers1401 Franklin Blvd, LibertyvilleIL 60048-4460 Send email to VW Credit, Inc.View Additional Web Addresses

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BBB Accreditation

VW Credit, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered VW Credit, Inc.'s rating include:

  • Failure to respond to one complaint filed against business.

Factors that raised VW Credit, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

58 complaints closed with BBB in last 3 years | 32 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues36
Billing / Collection Issues4
Delivery Issues7
Guarantee / Warranty Issues1
Problems with Product / Service10
Total Closed Complaints 58

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on VW Credit, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 08/25/1992Business started: 04/02/1981
Contact Information
Principal: Jessica Shippe (Supervisor)Mrs. Sofie Davis (Section Manager)Mr. Chuck Greskonch (Section Manager)
Business Category

Consumer Finance & Loan Companies

Alternate Business Names
Audi Financial Services, Volkswagen Credit
Industry Tips
Contracts

Customer Review Rating plus BBB Rating Summary

VW Credit, Inc. has received 3.55 out of 5 stars based on 1 Customer Review and a BBB Rating of B+.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.