BBB Accredited Business sinceAdditional Locations
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Personal Finance Company, LLC, is a consumer finance and loan company which provides loans and credit for individuals and businesses. This company serves the greater Midwest as well as customers throughout the Chicagoland area, including in Chicago Heights, Ford Heights, Matteson, Homewood, Flossmoor, Park Forest, Hazel Crest, Country Club Hills, Frankfort, Frankfort Square, Mokena, University Park, Crete, Thornton, Glenwood, Lynwood, Sauk Village, Lansing, South Holland, Oak Forest, Harvey, Monee, Orland Hills, Midlothian, Posen, Dixmoor, and Alsip. Services available from this company include personal loans, consolidation loans, appliance financing, medical and dental financing, vacation loans, school loans, emergency loans, retail financing, and accounts receivables acquisitions.
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A BBB Accredited Business since
BBB has determined that Personal Finance Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Personal Finance Company, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 7 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Steven Schmelzer, President & CEO Mr. Kevin Byrd, Vice President & CFO Ms. Paula Moore, Payroll Administrator
Consumer Finance & Loan Companies Credit Services Financial Services Loans Commercial Banking (NAICS: 522110)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview