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BBB Accredited Business since

The Dugan Company Inc

Phone: (708) 987-1046 3409 Cheyenne Rd, Gurnee, IL 60031

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Dugan Company is a general contractor specializing in renovation and remodeling services for residential customers. This company serves the northern suburbs of Chicago, including Waukegan, Beach Park, Zion, Wadsworth, Grandwood Park, Gages Park, Park City, North Chicago, Grayslake, Lindenhurst, Venetian Village, Libertyville, Lake Villa, Great Lakes, Lake Bluff, Round Lake, Round Lake Beach, Mettawa, Vernon Hills, Mundelein, and Lake Forest. Services available from this company include woodworking, bathroom renovation, cabinetry, tiling installation, drywall, wood fence installation and repair, water damage repair, playroom creation, plaster, custom planter boxes, painting, interior remodeling, handicap accessibility remodeling, finish work, bathroom finishing, and deck creation and finishing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Dugan Company Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on The Dugan Company Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 03, 2009 Business started: 01/01/1992 in IL Business started locally: 01/01/1992 Business incorporated 12/02/1992 in IL
Type of Entity


Business Management
Mr. John Dugan, CEO
Contact Information
Principal: Mr. John Dugan, CEO
Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Woodworking Cabinets Doors - Patio Doors - Installation Water Damage Restoration Contractor - Interior Trim Interior Finishing Contractors-Drywall / Plastering Kitchen Remodeling Carpenters Basement - Finishing Contractor - Remodel & Repair Drywall Contractors Hand Painting & Decorating Home Improvements Painting Contractors Painting - Faux Finishing Plastering Contractors Tile - Ceramic - Contractors & Dealers Wallpaper Removing Residential Remodelers (NAICS: 236118)

Customer Review Rating plus BBB Rating Summary

The Dugan Company Inc has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.