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          Superior Exteriors, Inc. has 1 locations, listed below.

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            Business ProfileforSuperior Exteriors, Inc.

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.2/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/1/2012

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Since 1982, Superior Exteriors, Inc. has specialized in exterior restorations, providing tuckpointing, roofing, windows, doors, siding, gutters, and trim.

            Products & Services

            Roofing, Siding, Windows & Doors, Gutters & downspouts, Exterior Painting, Tuck-Pointing

            Business Details

            BBB File Opened:
            10/1/1982
            Years in Business:
            42
            Business Started:
            2/1/1982
            Business Started Locally:
            2/1/1982
            Business Incorporated:
            7/29/2004
            Accredited Since:
            9/1/2012
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Richard G. Wall, President
            Contact Information

            Principal

            • Mr. Richard G. Wall, President

            Customer Contact

            • Mr. Richard G. Wall, President
            Additional Contact Information

            Fax Numbers

            • (847) 570-5953
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/06/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            The date they started working January 6th 2021 roof was done started leaking 6 or eight months later all I want is the matter resolved fix my roof where it's leaking where you put the Breather at
            Read More

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brett G

            11/13/2022

            Talked with a representative yesterday about coming out to take a look at my roof that has a slight leak. He asked for the typical information and then stated he would be out today 11/12/22 at 10am. I stated that works. He never showed up and never called to give a reason why. Also while on the phone he kept saying about how it would be minimum of 2-3 people on the job and that his minimum was $1,500. I stated that was ok and if its a $1,500 job then thats fine. He went on to continue to talk about the $1,500 and asked multiple times if I was ok with that amount. Seemed to be way more interested in the amount being charged than actually helping. Don't waste your time with them. Go elsewhere.

            Superior Exteriors, Inc. Response

            02/16/2023

            I talked with **************** about his slight leak in his roof, I told him we have a ******** price to stop leaks of $1,500.00, and explained to him we would have to send 2- to 3 skilled men to his house. to make any repairs to stop the leak. I just didn't want to waste his time or mine if He wisent expected to pay the minimum. Price to stop the small leak. I didn't have his phone number to let him know I was at another appointment, and it was going to take me a long time before I would be able come to his house. I called him the next day to reset the appointment and he was upset with me not showing up and did want to reset the appointment. I would like to look at his roof if he wants to reset the appointment. Thanks *******.

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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