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BBB Business Review

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BBB Accredited Business since

Royalcraft Home Remodelers Inc.

Phone: (630) 725-1000 Fax: (630) 725-1002 1525 Ogden Ave, Downers Grove, IL 60515

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Royal Craft Home Remodelers, Inc. is a construction and remodeling company which provides remodeling services for residential customers, including roofing, siding, window, and deck installation. Located in Downers Grove, IL, this company serves the western suburbs of Chicago, including Burr Ridge, Clarendon Hills, Darien, Elmhurst, Glen Ellyn, Hinsdale, La Grange, Lisle, Lombard, Oak Brook, Westmont, Western Springs, Wheaton, and Woodridge. The company has been in business since 1973 and is an authorized Pella Contracted, and EPA Lead Safe Certified Firm, as well as licensed, bonded, and insured.

This company installs windows, siding, doors, roofing, and decks. Their windows come in a variety of options, including wood, aluminum, fiberglass, and vinyl replacement windows, and all are installed with shims, foam insulation, aluminum cladding, and special sealants, with pre-stained or custom colors available. Window shapes available include awning, bay, bow, casements, double hung, double pane, triple pane, energy efficient, garden, hopper, picture, slider, and remodeled windows, with specially fabricated windows in other shapes available as well on custom order. Doors available include entry doors, French doors, sliding glass doors, and swinging patio doors available from manufacturers such as Pella, IWP, Thermatru, and Provia. Their siding options include the addition of gutters, shutters, and soffit and fascia in addition to siding, and options include vinyl, fiber cement, and pre-stained cedar. Free consultations are available on their projects.

Visit the website for Royal Craft Home Remodelers, Inc. to learn more about their services, view their different products, and contact the company to request a free estimate on their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Royalcraft Home Remodelers Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Royalcraft Home Remodelers Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Royalcraft Home Remodelers Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 18, 2010 Business started: 01/03/1973 Business started locally: 01/03/1973
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Jim Catino, Vice President
Contact Information
Principal: Mr. Jim Catino, Vice President
Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Windows - Installation & Service Doors - Patio Doors - Installation Home Theater Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Baths Soffit & Fascia Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Contractors - General Basement - Contractors Basement - Finishing Gutters & Downspouts Gutter Leaf Guards Contractors - Gutters Home Builders Home Improvements Home Improvements - Additions Deck Builders Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Residential Remodelers (NAICS: 236118)

Customer Review Rating plus BBB Rating Summary

Royalcraft Home Remodelers Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.