BBB Accredited Business since

RHT Design & Construction, Inc.

Phone: (847) 456-1702 717 Wilmot Rd, Deerfield, IL 60015

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RHT Design & Construction, Inc. is a construction and remodeling company which provides contracting services for residential customers. This company serves the northern suburbs of Chicago, including Highland Park, Highwood, Bannockburn, Riverwoods, Lincolnshire, Northfield, Lake Forest, Mettawa, Prospect Heights, Wheeling, Glenview, Wilmette, Glencoe, Lake Bluff, Buffalo Grove, Vernon Hills, Winnetka, Long Grove, Libertyville, and Mt Prospect. Services available from this company include room additions, bathroom remodeling, kitchen remodeling, custom home building, garage building, and whole home remodeling.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RHT Design & Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RHT Design & Construction, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RHT Design & Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 03/01/2001 Business started locally: 03/01/2001 Business incorporated 12/01/2004 in IL
Type of Entity


Business Management
Mr. Randy Tapper, President/Owner
Contact Information
Principal: Mr. Randy Tapper, President/Owner
Number of Employees


Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Cabinet Refinishers Hardwood Floor Contractors Bathroom Accessories Cabinets Countertops Kitchen Accessories Kitchen Cabinets & Equipment - Household Tile - Non-Ceramic - Contractors & Dealers Tile & Marble Kitchen Remodeling Kitchen & Bath Design Contractors - General Home Builders Home Improvements Home Improvements - Additions Tile - Ceramic - Contractors & Dealers Residential Remodelers (NAICS: 236118)

Alternate Business Names
R H T Design & Builders, Inc.

Additional Locations


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/8/2015 Delivery Issues