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OHI is a construction and remodeling company which provides remodeling services for residential and commercial customers such as architects and property managers. This company serves the northwest suburbs of Chicago, including Schaumburg, Itasca, Roselle, Medinah, Bensenville, Wood Dale, Des Plaines, Mt Prospect, Rolling Meadows, Arlington Heights, Schiller Park, Franklin Park, Addison, Hanover Park, Streamwood, Rosemont, Park Ridge, Carol Stream, Glendale Heights, Hoffman Estates, River Grove, Northlake, and Stone Park. Services available from this company include bathroom remodeling, basement remodeling, cabinet and countertop installation, backsplash installation, carpet cleaning, closet organization systems, concrete and epoxy coating, flooring installation, kitchen remodeling, window treatments, and steam cleaning for tile and grout.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that OHI meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for OHI include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on OHI
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 15, 2003 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 10/06/1976 in IL
Type of Entity


Business Management
Mr. Jeremiah Royer, Marketing Director Mr. John Kautz, Owner
Contact Information
Principal: Mr. Jeremiah Royer, Marketing Director
Number of Employees


Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Hardwood Floor Contractors Cabinet Doors Cabinets Carpet & Rug Dealers - New Closet Systems & Accessories Countertops Resilient & Vinyl Flooring Cabinet Hardware Contractors - Flooring Kitchen Remodeling Contractor - Remodel & Repair Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Floor Refinishing Floors - Laminate Residential Remodelers (NAICS: 236118)

Alternate Business Names
Our Home Improvement, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.