This business is not BBB accredited.
Phone: (630) 776-3451 Fax: (815) 912-2012 PO Box 431, Roscoe, IL 61073
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Mendes Maintenance & Remodeling include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Mendes Maintenance & Remodeling include:
- Length of time business has been operating
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Additional Complaint Information
A recent review of BBB complaints has delineated a pattern of consumer allegations against Mendes Maintenance & Remodeling.
In their complaints, consumers allege that:
The owner does not show up to job sites when scheduled and leaves behind uncompleted work.
Consumers allege that the business does not respond to numerous calls regarding work that is to be done.
To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Narcizo Neto, President
Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Windows - Installation & Service Home Repair & Maintenance Bathroom Accessories Doors - Installation Kitchen Accessories Windows & Doors - Installation & Service Tile - Non-Ceramic - Contractors & Dealers Windows Contractor - Interior Trim Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Contractors - Gutters Home Improvements Patio & Deck Builders Siding Contractors Tile - Ceramic - Contractors & Dealers Residential Remodelers (NAICS: 236118)
On December 21, 2015, the BBB contacted Mendes Maintenance & Remodeling to address several concerns regarding the company's marketplace practices.
Specifically, BBB has received complaints from consumers alleging that the owner does not show up to job sites when scheduled and leaves behind uncompleted work.
Consumer complaints also allege that the business does not respond to numerous calls regarding work that is to be completed.
On December 31, 2015, a second reminder was sent to Mendes Maintenance & Remodeling to address several concerns regarding the company’s marketplace practices.
In addition, the BBB requested that the company provide a plumbing contractor license number for the plumbing company that is subcontracted by Mendes Maintenance & Remodeling.
As of January 18, 2016, the company has failed to address BBB's concerns or provide the requested information.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview