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            Business ProfileGreco Remodeling Services

            Construction Services

            Contact Information

            637 Frazier St Ste 4

            Elgin, IL 60123-2105

            Visit Website
            (847) 891-4366

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Greco Remodeling Services specializes in the following services: construction services, window installation, deck building and roofing contracting. 

            Business Details

            Location of This Business
            637 Frazier St Ste 4, Elgin, IL 60123-2105
            BBB File Opened:
            10/27/1998
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Started Locally:
            1/1/1996
            Business Incorporated:
            6/17/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • Greco Remodeling Services Inc.
            Business Management
            • Mr. Anthony Greco, President
            Contact Information

            Principal

            • Mr. Anthony Greco, President

            Customer Contact

            • Mr. Anthony Greco, President
            Additional Contact Information

            Fax Numbers

            • (630) 540-2838
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring construction and remodeling services you can trust

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/28/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I signed a contract with ******************************* with Greco Exteriors aka Greco Remodeling for the installation of 22 windows on my home. **** Greco guaranteed that the windows had a lifetime manufacturer warranty against glass breakage. I paid ******************************* in full for the installation. Only 20 windows were installed causing damage to the interior and exterior of my home, to include broken brick, and a damaged wooden sill. The windows were also not leveled when installed.I pointed out the damage caused to the interior and exterior of my home and **** Greco stated that the wooden sill lifted up because it was rotted. The wooden sill, was solid and had no rot. I showed ******************************* the damaged brick and he stated the brick was already like that. I advised ******************************* that the windows were not leveled and he stated that they didnt need to be. I showed **** Greco that two of the windows were never installed. ******************************* brought over the contract from his truck and used his thumb to cover the upper left corner of the second page, stating that the two windows were not listed in the contract.I reviewed my contract copy, and found that the portion of the contract **** Greco intentionally covered with his thumb showed the two windows as part of the agreement. I tried calling ******************************* but he no longer would answer his phone or return my voicemail messages. I contacted the window manufacturer and learned that the windows installed did not carry any lifetime manufacturer warranty against glass breakage. I also acquired an invoice from the manufacturer and learned that I was substantially overcharged for every window. I am still fixing the windows installed to this day. **** Greco never completed the work and caused additional damage to my home. I am only seeking reimbursement for the the two windows that were never installed. The total amount paid to **** Greco was $11,125.00 for 22 windows. I am seeking a reimbursement of $1,011.36, for the price of two windows. ($2 x $505.68 each).
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            MARY ALYCE C

            03/25/2023

            This was our first experience with Greco Remodeling.An auto hit the front of our home doing structural damage and even took down our flag pole.Never had a need for a remodeling service, and didnt know where to look and who to get.The insurance appraiser came out to assess the damage and then provided a couple of names. I checked them out and was not impressed. Went to see my insurance agent asking for help. Told him I wanted someone who was professional, good, reliable and honest.Greco came highly recommended by my agent. Everything I read about Greco was excellent. I knew then they were the remodeling company to go with. In less than two hours after the first contact, Greco actually came out to do an assessment. They were on top of it immediately.I had no idea what needed to be done. They assured me they would take over and not to worry. They contacted the insurance appraiser and went over everything on the assessment, making sure everything was covered.Because of the weather some of the repairs could not be done right away. So, Greco sealed the walls to prevent any additional damage.Through the entire time, they were very professional, treated us as if we were family and not just another customer.When their workers came out, they were very respectful, friendly, hardworking, never wasted time and ************** up after themselves. Talking with the workers, you could tell they all respected Greco, both **** and ****, and wanted to make sure the job they were doing met the high expectations and standards of Greco Remodeling. Most of them have been doing work with Greco for many years, which also says a lot about Greco.Greco Remodeling was awesome in every aspect of the job. **** and **** are outstanding, professional, knowledgeable, reliable and honest. ******************************** ************************************************************ ************
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

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