BBB Business Review
Is this your Business?This Business is not BBB Accredited
Galaxie Lumber & Construction Co., Ltd.
Phone: (847) 677-8300 (Disconnected)Fax: (847) 677-8330View Additional Phone Numbers4761 W. Touhy Ave., Lincolnwood, IL 60712-1622http://www.galaxieconst.com! There is an alert for this business !
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BBB Accreditation
Galaxie Lumber & Construction Co., Ltd. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business does not have a BBB Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 3 |
| Billing / Collection Issues | 1 |
| Delivery Issues | 2 |
| Guarantee / Warranty Issues | 2 |
| Problems with Product / Service | 47 |
| Total Closed Complaints | 55 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topOn July 21, 2012, the company filed for bankruptcy under Chapter 7 of the federal Bankruptcy Act, case number 12-28916.
Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Illinois Northern Bankruptcy Court CM/ECF, 219 S Dearborn, 7th Floor, Chicago, IL, 60604 for resubmission to that court.
The case number should be entered on the form.
BBB file opened: 03/01/1986Business started: 02/01/1984Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Financial and Professional Regulation100 W. Randolph 9th Fl
Chicago, IL60601-3218
(312) 814-4500
http://www.idfpr.com
Type of Entity
Corporation
Incorporated: July 1984, IL
Contact Information
Principal: Mr. Bruce R. Pinsler (President) PJ Ryan (Customer Service Manager) Bob Tourounjian (Advertising Director)Business Category
Construction & Remodeling Services, Lumber - Retail, Windows - Installation & Service, Bathroom Remodeling, Basement - Remodeling, Tuck Pointing, Siding Contractors, Roofing Contractors, Home Improvements - Additions, Home Improvements, Contractors - General, Kitchen Remodeling
Alternate Business Names
Galaxie Lumber & Constr. Co., Ltd-Chicago, Galaxie Home Improvement/Construction, Galaxie Construction Co., Galaxy Lumber, Galaxy Home RemodelingIndustry Tips
Home Remodeling ContractorsContracts
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Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
LocationsX
1 Locations
4761 W. Touhy Ave.
Lincolnwood, IL 60712-1622(847) 677-8300Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Galaxie Lumber & Construction Co., Ltd. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Construction & Remodeling Services
Home Remodeling ContractorsContracts
BBB Warns Spring Time Brings Home Improvement Scams
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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It appears that this business is no longer in business
On July 21, 2012, the company filed for bankruptcy under Chapter 7 of the federal Bankruptcy Act, case number 12-28916.
Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Illinois Northern Bankruptcy Court CM/ECF, 219 S Dearborn, 7th Floor, Chicago, IL, 60604 for resubmission to that court.
The case number should be entered on the form.
Consumers should refer to the Attorney General's Office when filing a complaint with this business.