BBB Business Review

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This business is not BBB accredited.

AIP Custom Builders

Phone: (847) 830-0570 910 Sherwood Drive, Lake Bluff, IL 60044

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AIP Custom Builders is a construction and remodeling specialist specializing in luxury residential renovations, including those meant to enhance accessibility for disabled individuals and those who want to maintain maneuverability around their home as they age. With service in Plano, Lake Bluff, Chicago, Glenview, and Mokena, this company serves the greater Chicagoland area, including Joliet, Elgin, Herrin, Lincolnshire, Morton Grove, Libertyville, Waukegan, Huntley, Pewaukee, Crystal Lake, Zion, and Berwyn. The company also has locations in Phoenix, AZ, Naples, FL, and Seattle, WA. This company has over 25 years of experience in remodeling and is a certified Aging in Place specialist which utilizes Universal Design, a theory of architecture and design which produces buildings and products which are meant to be accessible to people with disabilities, the elderly, as well as those without disabilities.

This company provides home renovation and remodeling services, as well as building custom homes tailored to the customer's needs and interests. The company's designers consult the client and design a home that matches the customer's specifications, with considerations for current or future limitations in mobility and accessibility which are incorporated into the design to ensure that the client will be able to enjoy his or her home for years to come. Services include bathroom remodeling, kitchen remodeling, accessible bathrooms with grab bars and walk-in bathtubs or showers, home renovations, basement renovations, home additions, barrier-free living installations, and home elevators.

Visit the website for AIP Custom Builders to learn more about their services, read about Universal Design and the principles of barrier-free living, and contact the company to discuss a potential home renovation project.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for AIP Custom Builders include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AIP Custom Builders
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 30, 2013 Business started: 09/25/2012 Business started locally: 09/25/2012 Business incorporated 09/25/2012 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Business Management
Mr. Mike Avis Mr. Mark Avis, Partner
Contact Information
Principal: Mr. Mike Avis
Business Category

Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Remodeling Services Remodeling Services - Foreclosed Property Hardwood Floor Contractors Sunroom & Solarium Design & Construction Contractor - Disabled Access Home Repair & Maintenance Elevator Consultants Elevators - Sales & Service Stair Lifts Sunrooms Elevator Installation Cabinets Home Theater Kitchen Cabinets & Equipment - Household Contractors - Flooring Kitchen Remodeling Kitchen & Bath Design Building Contractors Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Dumbwaiters Home Builders Home Improvements Home Improvements - Additions Home Elevators & Stair Lifts Residential Remodelers (NAICS: 236118)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.