BBB Business Review

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This business is not BBB accredited.

The Ebay Store

Additional Locations

Phone: (847) 426-2700 View Additional Phone Numbers 54 N Western Ave, Carpentersville, IL 60110 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Ebay Store, also known as WeFindIt4U, is a consignment service selling a variety of goods to individuals. This company serves a national audience as well as customers throughout the Chicagoland area, including those in Naperville, Schaumburg, Aurora, Rolling Meadows, Arlington Heights, Crystal Lake, Barrington, McHenry, St Charles, Geneva, Batavia, North Aurora, Bolingbrook, Joliet, Evanston, Skokie, Niles, Park Ridge, Des Plaines, Libertyville, Gurnee, Alsip, Midlothian, Blue Island, Lake Forest, River Grove, Palos Park, Orland Park, Tinley Park, Downers Grove, Villa Park, Carol Stream, and Lombard. Products available from this company include wedding dresses, bridal and formal clothing, china and tableware, artwork and antiques, designer clothes, pottery and crystal ware, electronics and computers, games and gaming systems, business products, and movie posters.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for The Ebay Store include:

  • 7 complaint(s) filed against business

Factors that raised the rating for The Ebay Store include:

  • Length of time business has been operating
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

3 Customer Reviews on The Ebay Store
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: December 20, 2005 Business started: 08/04/1995 Business started locally: 08/04/1995
Type of Entity

Sole Proprietorship

Business Management
Ms. Diana Peterson-Feraco, Owner
Contact Information
Principal: Ms. Diana Peterson-Feraco, Owner
Business Category

Consignment Service Electric Equipment & Supplies - Retail Electronic Equipment & Supplies - Dealers General Merchandise - Retail Compact Discs, Tapes & Records - Retail Wedding Supplies & Services Clothing - Retail Internet Shopping Art Supplies Collectibles Used Merchandise Stores (NAICS: 453310)

Alternate Business Names
The Official Ebay Store The Official EBAY WE Ebay IT 4U We Sell It For You or We Find It For You

Customer Review Rating plus BBB Rating Summary

The Ebay Store has received 3.23 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.