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BBB Business Review

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BBB Accredited Business since

United Structural Systems of Illinois, Inc.

Phone: (847) 382-2882 2124 Stonington Ave, Hoffman Estates, IL 60169

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United Structural Systems of Illinois is a Chicago foundation repair and construction company which repairs, restabilizes, and builds foundations, waterproofs basements and foundations, and performs structural repairs to homes and businesses, such as straightening leaning chimneys and bracing sagging walls. Located in Hoffman Estates, IL, United Structural Systems of Illinois serves Chicago and its surrounding areas, including Barrington, Park Ridge, Arlington Heights, Crystal Lake, Elgin, and Bartlett. United Structural Systems was founded in 1995 performing foundation repair and waterproofing, and expanded to include residential and commercial structural repair services. This company is a member of the Foundation Engineers Network and the National Association of Waterproofing.

This repair company performs many services related to the maintenance and repair of structural integrity, including foundation repair, basement waterproofing, crawl space encapsulating, interior and exterior drainage, sump pumping, mud jacking, crack and concrete repair, chimney repair, and vapor barriers. United Structural Systems of Illinois uses a patent pending steel bracketing system to girder the foundation of older buildings which are resting on debris-laden soil. This technique, which drills down to up to 200ft below the surface and embeds a steel bar in load-bearing rock levels of the soil, can be used on both new constructions and to support older load-bearing systems. United Structural Systems of Illinois also uses the latest techniques in repairing cracks in foundations, including epoxy injection, which prevents further degradation of older concrete foundations. The company provides free home inspections to determine what work is necessary to bring buildings up to code and ensure the safety of occupants.

Visit the website for United Structural Systems of Illinois to learn more about the services they provide, read about foundational damage and repair, and request a free inspection of a building's foundation and structural integrity.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Structural Systems of Illinois, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for United Structural Systems of Illinois, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Structural Systems of Illinois, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 17, 2013 Business started: 07/17/2012 Business started locally: 07/17/2012 Business incorporated 07/17/2012 in IL
Type of Entity


Business Management
Mr. Brian Donlea, President
Contact Information
Principal: Mr. Brian Donlea, President
Business Category

Concrete Repair/Leveling Concrete - Restoration, Sealing & Cleaning Basement - Contractors Drainage Contractors Sump Pump Contractors Foundation Contractors Foundation Inspection Foundation Repair & House Leveling Contractor - Crawl Space Basement Waterproofing Mud Jacking Contractors Buildings - Concrete Chimney Builders & Repair Concrete Contractors Poured Concrete Foundation and Structure Contractors (NAICS: 238110)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.