BBB Accredited Business since

TNT Concrete Construction, Inc.

Phone: (708) 562-5691 Fax: (708) 562-5461 View Additional Phone Numbers 2539 Hawthorne Ave, Westchester, IL 60154 http://www.tntconcreteconstruction.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TNT Concrete Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TNT Concrete Construction, Inc. include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TNT Concrete Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 30, 2006 Business started: 06/01/2002 Business started locally: 06/01/2002 Business incorporated 06/21/2002 in IL
Type of Entity

Corporation

Business Management
Ms. Heather Taylor, President Mr. John Taylor, Owner
Contact Information
Principal: Ms. Heather Taylor, President
Business Category

Concrete Contractors Concrete Repair/Leveling Concrete - Custom Concrete - Restoration, Sealing & Cleaning Foundation Contractors Foundation Inspection Foundation Repair & House Leveling Patio & Deck Builders Concrete - Stamped & Decorative Poured Concrete Foundation and Structure Contractors (NAICS: 238110)


Additional Locations

  • 2539 Hawthorne Ave

    Westchester, IL 60154 (708) 562-5691 (708) 243-2222

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/26/2016 Problems with Product/Service | Complaint Details Unavailable
11/4/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Footings not needed.

Desired Settlement: Finish our job as promised

Business Response: Initial Business Response /* (1000, 8, 2014/11/03) */ Contact Name and Title: **** ****** Vice Presiden Contact Phone: XXX-XXX-XXXX Contact Email: ***********@sbcglobal.net The job was completed as promised. While speaking to the customer on October 20 he stated he was going to contact the BBB to withdrawal his complaint since there was not a valid reason for it. In fact he mailed the $50 balance he owed since filing the complaint because he was satisfied with the job. 11/4/14 additional info from business: I spoke with the customer right away he was misunderstanding And he told me he would re tract his complaint His landscaper damaged the porch I returend to repair the porch at no charge thank you **********