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BBB Business Review

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BBB Accredited Business since

R.A. Works. Inc.

Phone: (847) 672-7872 2901 N Lewis Ave, Waukegan, IL 60087

BBB Business Reviews may not be reproduced for sales or promotional purposes.


R.A. Works is a concrete contractor which performs a variety of other services, including debris removal, tree removal, snow plowing, and landscaping, for residential and commercial customers. Located in Waukegan, IL, this company serves the northern suburbs of Chicago, including Winthrop Harbor, Zion, North Chicago, Lake Bluff, Lake Forest, Highwood, Highland Park, Libertyville, Gurnee, Park City, Gages Lake, Wadsworth, Lindenhurst, Venetian Village, Vernon Hills, Mundelein, Grayslake, Round Lake, Round Lake Beach, Beach Park, Lincolnshire, Deerfield, Riverwoods, Buffalo Grove, Riverwoods, and Glencoe. The company has been in business since 2008 and is locally owned and operated. The company's work is performed by full-time employees, and the company is licensed, bonded, and insured. Free estimates are available on their services to ensure that their customers are satisfied with the price that they will pay for the work that they will receive.

Services are available year-round from this company and differ depending on the season. Services possible include brick paving, concrete construction, fencing, foundation pouring, landscaping, tree service, snow removal, small demolition, and junk removal. In brick paving, the company can create walkways, patios, and driveways for their customers, and can also pour concrete for the same purpose, depending on the customer's desires. Fencing options include traditional wood picket, chain link, or vinyl. Their landscaping services include pruning, fertilization, lawn mowing, aerating, and tree removal. During the window, R.A. Works will plow for both residential and commercial customers, ensuring that walkways and driveways remain clear of snow even during the heaviest snowstorms.

Visit the website for R.A. Works to learn more about the services available, view photo galleries of their services, and contact the company to discuss utilizing their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that R.A. Works. Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for R.A. Works. Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on R.A. Works. Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 08, 2014 Business started: 04/01/2013 in IL Business started locally: 04/01/2013
Type of Entity

Sole Proprietorship

Business Management
Mrs. Jackie Acosta, Owner Mr. Richard Acosta, Owner
Contact Information
Principal: Mrs. Jackie Acosta, Owner
Business Category

Concrete Contractors Demolition Contractors Foundation Contractors Brick Pavers Fence Contractors Snow Removal Service Junk Removal Landscape Maintenance Landscape & Yard Clean-Up Tree Service Tree Service - Pruning Poured Concrete Foundation and Structure Contractors (NAICS: 238110)

Customer Review Rating plus BBB Rating Summary

R.A. Works. Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.