This business is not BBB accredited.

J R Cement Construction

Phone: (708) 510-1001 1407 S 3rd Ave, Maywood, IL 60153

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J R Cement Construction include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J R Cement Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2004 Business started: 05/05/1984 Business started locally: 05/05/1984
Type of Entity

Sole Proprietorship

Business Management
Mr. John Rice, Owner
Contact Information
Principal: Mr. John Rice, Owner
Business Category

Concrete Contractors Concrete Repair/Leveling Concrete - Custom Mason Contractors Contractors - Retaining Wall Concrete Removal Poured Concrete Foundation and Structure Contractors (NAICS: 238110)

Alternate Business Names
John Rice Cement Construction

Additional Locations


    1407 S 3rd Ave

    Maywood, IL 60153


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/7/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: We hired this co. to redo concrete work in hope to eliminate our flooding problem from our neighbors gang walk by adding a small curb to channel the water flow ,this is where he did not extend the curb to my property ling leaving a hazardous gap of approx. 6" ,this curb was to extend approx. 5' pass garage door which was there then later sawed off. The small retainer wall surrounding one side of the drive way varies in size from 5" to 3". The retaining walls on both sides of drive way is still not filled in with dirt. To repair existing slanted walk way and to redo driveway directing the downward slant that was leading to garage up and down towards drain, which still exists and water still seeps into garage. On 7-18-2015 we called to complain about our above concerns ,we finally reached him on 7-21 finally showing up 7-23 when he said he would be back within one week. As of this date 8-10-2015 we have not heard from ********* cement construction. Product_Or_Service: concrete work

Desired Settlement: DesiredSettlementID: Other (requires explanation) Either he fix all problems or pay $3,200.00 for another company to fix.

Business Response: Initial Business Response /* (1000, 5, 2015/08/25) */ I ********* is responding to this complaint .I have completed what other things customer wanted done . August 13,2015 ,I have pictures of this job from start to finish any other things needed I will respond.