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BBB Business Review

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BBB Accredited Business since

Digital DesignLab

Phone: (708) 655-8507 137 N Oak Park Ave #209, Oak Park, IL 60301

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Adobe Certified Expert Instruction in creative software programs such as Photoshop, InDesign, Acrobat, Illustrator, Muse and more.

Classes available for all levels, novice through advanced. Consulting also available.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Digital DesignLab meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Digital DesignLab include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Digital DesignLab
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: September 11, 2013 Business started: 02/01/2012 Business started locally: 02/01/2012
Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Riordan, Owner
Contact Information
Principal: Mr. Michael Riordan, Owner
Number of Employees


Business Category

Computers - Training Computers - Graphics Computer Training (NAICS: 611420)

Refund and Exchange Policy
Refunds are available up to 1 week before a training class or event takes place, after that a refund is not possible but a reschedule can be arranged. Rescheduling is available up to 72 hrs before a class or event takes place.
Service Area
Chicago, and continental US
Products & Services

This company offers computer training in graphic design, photo correction, retouching, photo composition, digital illustration, layout, and web design.

Customer Review Rating plus BBB Rating Summary

Digital DesignLab has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.