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BBB Business Review

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BBB Accredited Business since

Alert IT Solutions Inc.

Phone: (630) 854-3762 Fax: (630) 985-7825 View Additional Phone Numbers 1230 Golf View Dr, Woodridge, IL 60517

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Alert IT Solutions is an information technology company which provides computer software consultants for small and mid-size businesses. Located in Woodridge, IL, this company serves the southwest suburbs of Chicago, including Bolingbrook, Lemont, Darien, Westmont, Lisle, Downers Grove, Naperville, Romeoville, Homer Glen, Lockport, Crest hill, Plainfield, Orland Park, Glen Ellyn, Wheaton, Lombard, Villa Park, Winfield, Warrenville, Burr Ridge, Willowbrook, Countryside, Hodgkins, Justice, Hickory Hills, Oakbrook Terrace, and Oak Brook. The company has been in business since 1994 and provides services for clients in telecommunications, finance, insurance, healthcare, federal offices, state and local government, and utilities in order to provide specialized solutions for the challenges they face.

Services provided by this company include application design and development, client/server applications development, web application/server development, object oriented design and development, database management and administration, internet design and development, system development and information technology management, software maintenance system integration, project management, network administration, ERP/MIS solutions, eBusiness, technical support, and quality assurance testing. The company has offshore solutions in Bangalore, India, which has a resource cost which is 60-70% less than counterparts in the United States. Alert IT solutions has a 18,000 square foot office dedicated to offshore development and technology in Hi Tech City within Bangalore, which is a self-contained city that has all the communications equipment necessary to provide support and communications assistance to their customers.

Visit the website for Alert IT Solutions to learn more about the services available from this company, read about their on-site and off-site services, learn more about Hi Tech City and their offshore development, and contact the company to begin utilizing their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alert IT Solutions Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Alert IT Solutions Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alert IT Solutions Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 08, 2011 Business started: 06/23/2006 in IL Business started locally: 06/23/2006 Business incorporated 06/23/2006 in IL
Type of Entity


Business Management
Mr. Joseph Puthenpurakal, President/Owner Mr. Thomas Puthenpurakal, Director
Contact Information
Principal: Mr. Joseph Puthenpurakal, President/Owner
Business Category

Computers - Sys Designers & Consult Computers - Programming Computers - Training Staffing - Technical Employment Training Management Consultants Training Programs Web Development Computers - Network Security Computers - Security Equip & Systems Computer Assisted Design Services Computer Facilities Management Services Computer Consultant Computers Hardware, Software & Services Computers - Networks Computer Systems Design Services (NAICS: 541512)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.