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BBB Accreditation MicroSmarts LLC has been a BBB Accredited business since August 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for MicroSmarts LLCBased on BBB files, MicroSmarts LLC has a BBB Rating of A+ on a scale from A+ to F. |
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Business Contact and Profile for MicroSmarts LLC |
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| Name: | MicroSmarts LLC |
| Phone: | (708) 748-7558 |
| Fax: | (708) 748-7952 |
| Address: | 700 Commerce Dr Ste 500 |
| Oak Brook, IL 60523-8736 | |
| Yahoo Map | |
| Website: | www.microsmartsllc.com |
| http://www.spywarebegone.com | |
| http://www.zipitfree.com/ | |
| http://www.no-trace.org/ | |
| http://www.speeditupultimate.com/ | |
| http://www.pcdigitalsafe.com/ | |
| http://www.pc-checkup.net/ | |
| Original Business Start Date: | January 1993 |
| Principal: | Mr. Bernard Ferguson, CEO |
| Customer Contact: | Mrs. Rhonda Terry, VP - (708) 748-7558 |
| Email Address: | |
| Type of Business: | Computers Software & Services |
| BBB Accreditation: | MicroSmarts LLC is a BBB Accredited business. |
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Customer Complaint History for MicroSmarts LLCWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 3 complaints about MicroSmarts LLC in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 0 were closed in the last year.
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BBB Program Participation This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine. |
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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Industry Tips Computer Industry tip It is recommended that consumers check out the company which they are interested in doing business with before purchasing computer equipment, be it a retail store or a mail order company. If possible, research the quality, capability, and features of the given product, both hardware and software. It is essential to review and understand warranties prior to purchase, as many computer and software companies have only a limited refund and exchange policy. Often it is 30 days, with some firms offering as little as 14 days. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with MicroSmarts LLC, please let them know that you contacted BBB for a BBB Reliability Report. ID: 33004110 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |






