BBB Business Review

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BBB Accredited Business since 06/01/2014

Agile Tech Solutions, LLC.

(312) 836-3726401 N Michigan Ave STE 1200, ChicagoIL 60611-4264 Send email to Agile Tech Solutions, LLC.View Additional Web Addresses

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Description

Agile Tech Solutions is a computer repair company which services, maintains, and repairs computers for individuals and companies. Located in Chicago, IL, this company serves individuals throughout the Midwest and nationally, as well as internationally, as the company is based primarily online and uses an online chat program to do the majority of its services. Secure connections are used to connect to the client's computer and solve the problem; hardware issues are directed to the manufacturer and only software issues are solved at this location. The business was formed in 2012.

This company solves software problems for a variety of technical problems, including software on computers, printers, and wireless networks. Products with which they work include Dell, HP, Toshiba, Mac, Lenova, Asus, Acer, routers, printers, antivirus programs, Internet Explorer, printers, Pogo Games, QuickBooks, and HP Printers. Their technical support team receives refresher courses in all of the software and products with which they work in order to ensure that they are competent in all aspects of the latest technology, and the company has a research and development department, which allows them to develop new ways to solve problems and find solutions to issues in faster, less intensive ways than before. Their services are available 24 hours a day, seven days a week.

Visit the website for Agile Tech Solutions to learn more about the services they offer, read their frequently asked questions, use their free troubleshooting services, and contact one of their representatives for help with a technical or software issue.

BBB Accreditation

A BBB Accredited Business since 06/01/2014

BBB has determined that Agile Tech Solutions, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Agile Tech Solutions, LLC.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 40 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

40 complaints closed with BBB in last 3 years | 32 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues15
Billing / Collection Issues4
Delivery Issues1
Problems with Product / Service20
Guarantee / Warranty Issues0
Total Closed Complaints 40

Customer Reviews Summary Read customer reviews

6 Customer Reviews Customer Reviews on Agile Tech Solutions, LLC.

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 6 Customer Reviews

Additional Information

top
BBB file opened: 09/10/2013Business started: 10/01/2012
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Arun Berry (Owner)
Business Category

Computers - Service & Repair, Computer Facilities Management Services, Computers - Programming, Computers - Sys Designers & Consult, Computers - Disaster Recovery

Industry Tips
Computer Industry tip

Customer Review Rating plus BBB Rating Summary

Agile Tech Solutions, LLC. has received 4.12 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.