BBB Accredited Business since 06/01/2014
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Agile Tech Solutions is a computer repair company which services, maintains, and repairs computers for individuals and companies. Located in Chicago, IL, this company serves individuals throughout the Midwest and nationally, as well as internationally, as the company is based primarily online and uses an online chat program to do the majority of its services. Secure connections are used to connect to the client's computer and solve the problem; hardware issues are directed to the manufacturer and only software issues are solved at this location. The business was formed in 2012.
This company solves software problems for a variety of technical problems, including software on computers, printers, and wireless networks. Products with which they work include Dell, HP, Toshiba, Mac, Lenova, Asus, Acer, routers, printers, antivirus programs, Internet Explorer, printers, Pogo Games, QuickBooks, and HP Printers. Their technical support team receives refresher courses in all of the software and products with which they work in order to ensure that they are competent in all aspects of the latest technology, and the company has a research and development department, which allows them to develop new ways to solve problems and find solutions to issues in faster, less intensive ways than before. Their services are available 24 hours a day, seven days a week.
Visit the website for Agile Tech Solutions to learn more about the services they offer, read their frequently asked questions, use their free troubleshooting services, and contact one of their representatives for help with a technical or software issue.
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A BBB Accredited Business since 06/01/2014
BBB has determined that Agile Tech Solutions, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Agile Tech Solutions, LLC.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 40 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||15|
|Billing / Collection Issues||4|
|Problems with Product / Service||20|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||40|
Customer Reviews Summary Read customer reviews
6 Customer Reviews Customer Reviews on Agile Tech Solutions, LLC.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6 Customer Reviews|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Arun Berry (Owner)
Computers - Service & Repair, Computer Facilities Management Services, Computers - Programming, Computers - Sys Designers & Consult, Computers - Disaster Recovery
Industry TipsComputer Industry tip
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview