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BBB Accredited Business sinceAdditional Locations
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Grid Connect Inc. is an ISO 9001:2008 company and has been a leader in the embedded and networking marketplace for more than 20 years. We stand by all of our products with a no risk, 30-day money-back guarantee. If a product does not work or you are unhappy with it, you can return it for a full product refund.
We manufacture many of the products we sell; therefore, we can customize these products to your exact specifications with preloaded configurations, including many other money and time saving options. Visit our Custom Engineering page for more detail on the options and product types that can be customized for you today.
In addition to the products we manufacture, we also distribute, stock, and support many complimentary products from other high quality manufacturers. We treat these products as if they were our own and can offer the same level of support and expertise that comes with our own products.
For all items that are in stock, we can ship the same day provided the order is received by 3pm Central Standard Time. Free UPS Ground shipping to the continental United States is valid on GridConnect.com only by entering the code “FREESHIP” at checkout.
At Grid Connect we pride ourselves on having the best technical support engineers that know how to use our products. If our support engineers cannot solve the problem, we will contact the original product manufacturer to help resolve your issue.
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A BBB Accredited Business since
BBB has determined that Grid Connect, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Grid Connect, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Mike Justice, President
Computers - Networks Computers Hardware, Software & Services Electrical Contractors and Other Wiring Installation Contractors (NAICS: 238210)
Products & Services
Grid Connect, Inc. sells the following brand(s): AKCP, ATC, ConnectSense, Espressif, High Flying, Lantronix
Grid Connect, Inc. offers the following product(s): Device Servers, Home Automation, IT Networking
Method(s) of PaymentVisa, MasterCard, American Express, Discover, Paypal
Refund and Exchange Policy30-DAY MONEY-BACK GUARANTEE
We have a 30 day return policy if you are not satisfied with a product. We can arrange for refund or exchange for you according to your convenience. We will refund the full product purchase price if you return the product within 30 days. (Shipping charges are non-refundable.) The item must be unused and undamaged. Product in damaged, used or scratched condition will not be applicable for refund. Please email us at firstname.lastname@example.org or call for a return authorization. Restrictions apply as stated in our Warranty Statement.
Products & Services
This company offers Networking Products for IT, Factory Automation, and expert users.
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BBB Complaint Process
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Additional Email Addresses
- - eQuote
- - Sales
- - Customer Service
- - Technical Support
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.