Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Grid Connect, Inc.

Additional Locations

Phone: (630) 245-1445 Fax: (630) 245-1717 1630 W Diehl Rd, Naperville, IL 60563 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Grid Connect Inc. is an ISO 9001:2008 company and has been a leader in the embedded and networking marketplace for more than 20 years. We stand by all of our products with a no risk, 30-day money-back guarantee. If a product does not work or you are unhappy with it, you can return it for a full product refund.
We manufacture many of the products we sell; therefore, we can customize these products to your exact specifications with preloaded configurations, including many other money and time saving options. Visit our Custom Engineering page for more detail on the options and product types that can be customized for you today.
In addition to the products we manufacture, we also distribute, stock, and support many complimentary products from other high quality manufacturers. We treat these products as if they were our own and can offer the same level of support and expertise that comes with our own products.
For all items that are in stock, we can ship the same day provided the order is received by 3pm Central Standard Time. Free UPS Ground shipping to the continental United States is valid on only by entering the code “FREESHIP” at checkout.
At Grid Connect we pride ourselves on having the best technical support engineers that know how to use our products. If our support engineers cannot solve the problem, we will contact the original product manufacturer to help resolve your issue.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Grid Connect, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Grid Connect, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 20, 2004 Business started: 08/01/2002 in IL Business started locally: 08/01/2002 Business incorporated 11/06/2002 in IL
Type of Entity


Business Management
Mr. Mike Justice, President
Contact Information
Principal: Mr. Mike Justice, President
Business Category

Computers - Networks Computers Hardware, Software & Services Electrical Contractors and Other Wiring Installation Contractors (NAICS: 238210)

Products & Services

Grid Connect, Inc. sells the following brand(s): AKCP, ATC, ConnectSense, Espressif, High Flying, Lantronix

Grid Connect, Inc. offers the following product(s): Device Servers, Home Automation, IT Networking

Method(s) of Payment
Visa, MasterCard, American Express, Discover, Paypal
Refund and Exchange Policy
We have a 30 day return policy if you are not satisfied with a product. We can arrange for refund or exchange for you according to your convenience. We will refund the full product purchase price if you return the product within 30 days. (Shipping charges are non-refundable.) The item must be unused and undamaged. Product in damaged, used or scratched condition will not be applicable for refund. Please email us at or call for a return authorization. Restrictions apply as stated in our Warranty Statement.
Products & Services

This company offers Networking Products for IT, Factory Automation, and expert users.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.