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BBB Accredited Business since

Writer's Workbench, Ltd.

Phone: (888) 366-8326 Fax: (630) 369-3482 View Additional Phone Numbers PO Box 816, Naperville, IL 60566 http://www.writersworkbench.com View Additional Web Addresses


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Description



Writer's Workbench, Ltd, is a software development company which has created a program to assist students with writing essays and other professional compositions. Located in Naperville, IL, this company caters to schools and private consumers across the United States and internationally, both through online orders on their website and shipping orders of their software. The company started in 1988 and has continued to refine and update their program for each successive generation of computer program.

This company's program works with the Microsoft Word document editing program by analyzing a user's word choice and grammatical decisions, then presenting analytics to the user which demonstrate better choices for what they have written. There are 25 different analytic programs within the software which analyze different aspects of the user's writing, such as diversity of vocabulary, vagueness of vocabulary, active verbs, appropriate use of pronouns, proper punctuation, and effective transitions. Included is a process which guides users step by step through the analysis of their work, showing them the errors made and how they can improve the composition of their work by changing, adding, or removing words or punctuation. There is also a glossary of over 800 commonly misused words or phrases which users can access to determine whether they are using words appropriately.

The website for Writer's Workbench includes tutorials to assist users in effectively utilizing the program, and free trials of the program are available for schools and universities, who can also receive a discount on the program when ordering.

Visit the website for Writer's Workbench, Ltd, to read testimonials about the program, learn more about the different analysis programs including within the software, read tutorials about the program, and order the software for home or school use.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Writer's Workbench, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Writer's Workbench, Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Writer's Workbench, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 04/01/1988 in IL Business started locally: 04/01/1988 Business incorporated 02/21/2001 in IL
Type of Entity

Corporation

Business Management
Mr. Gregory A. Oij, President
Contact Information
Principal: Mr. Gregory A. Oij, President
Business Category

Computers Hardware, Software & Services Training Programs Tutoring Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (NAICS: 423430)

Alternate Business Names
EMO Solutions, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.