BBB Business Review

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This business is not BBB accredited.

The Asyst Communications Co., Inc.

Phone: (847) 816-8580 Fax: (847) 816-8581 View Additional Phone Numbers 39 Crestland Rd, Vernon Hills, IL 60061

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The Asyst Communications Co., Inc. is a software and hardware company which makes assistive devices for individuals with disabilities, teachers, and other individuals, most notably their ChatterVox device.  The company was formed in 1985.

This company creates assistive technology, including their ChatterVox device, which is a wearable amplifying headset and speaker which teachers, business people, instructors, and the disabled can use to prevent strain on their voice and be heard. It is used by the guides at the Statue of Liberty as well as teachers, music instructors, businessmen and women, and other individuals across the United States in order to avoid damaging their vocal cords through overuse or the formation of voice nodules because of shouting to be heard over background noise. The system consists of a microphone on a headset, which is attached to a speaker which is strapped around the wearer's middle like a fanny pack. The system can be charged overnight and holds a charge for 14 hours. It is lightweight and portable, making it suitable for use in a classroom, professional, or everyday setting.

Visit the website for The Asyst Communications Co., Inc. to learn more about their ChatterVox device and to order one of their devices for personal or professional use.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Asyst Communications Co., Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Asyst Communications Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 28, 2006 Business started: 12/04/1985 Business started locally: 12/04/1985 Business incorporated 09/14/1990 in IL
Type of Entity


Business Management
Mr. Steve Wells, President/Owner
Contact Information
Principal: Mr. Steve Wells, President/Owner
Business Category

Computers Hardware, Software & Services Data Communications Equipment & Systems Amplifiers Telecommunications Equipment - Disability Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (NAICS: 423430)

Service Area

Located in Vernon Hills, IL, this company serves communities throughout the Chicagoland area, including Deerfield, Lake Forest, Evanston, Rolling Meadows, Arlington Heights, Libertyville, Joliet, Naperville, Elgin, Rockford, Mundelein, Crystal Lake, Grayslake, Round Lake, Winthrop Harbor, Skokie, Schaumburg, Hoffman Estates, Buffalo Grove, Carol Stream, Wheaton, Oak Park, Carpentersville, Highland Park, Wheeling, Palos Hills, and Midlothian.


Alternate Business Names
Asyst Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.