Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Navepoint LLC

Additional Locations

Phone: (888) 505-1363 859 E. Park Avenue, Libertyville, IL 60048

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Navepoint LLC is a computer hardware and software store which sells computer and electronics accessories such as cables, adaptors, firewires, and other goods. Located in Glenview, IL, this company serves the entire Midwest and United States, including Elgin, Rockford, Schaumburg, Roselle, Arlington Heights, Rosemont, Oak Park, Deerfield, Elk Grove Village, Buffalo Grove, Wheeling, Evanston, Skokie, Blue Island, Tinley Park, Naperville, Bolingbrook, Crystal Lake, St Charles, Mount Prospect, Des Plaines, South Holland, Rockford, Lake Bluff, Great Lakes, Oak Lawn, Romeoville, Prospect Heights, and Lombard. The company has been in business since 2008 and provides free shipping on all products in addition to a 30-day return on all products should the customer decide that he or she no longer desires the product.

This company sells a variety of computer parts and accessories, as well as accessories and parts for other electronics, including phones. Products sold by this company include USB cables, Ethernet cables, CAT6 keystones, faceplates for keyboards, audio/video keystones, USB keystones, fiber keystones, firewires, audio/visual cables, printer cables, tablet mounts, phone cases, cable organizational systems, rack mounted cable management systems, shelves and drawers for computer systems, wall mounted racks for computers and hard drives or servers, cabinets, servers and server rack accessories, TV and project mounts, music stands, microphones, and phone and tablet accessories. The company's website has a comparison sections where shoppers can look at the specifications for similar products and determine which will best suit their needs.

Visit the website for Navepoint LLC to learn more about the company and to shop for computer and electronics parts and accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Navepoint LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Navepoint LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 27, 2013 Business started: 08/07/2008 in IL Business started locally: 08/07/2008 Business incorporated 08/07/2008 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Evan Schoenberg, Owner Mr. Ross Kleiman, COO & GC
Contact Information
Customer Contact: Mr. Ross Kleiman, COO & GC
Principal: Mr. Evan Schoenberg, Owner
Business Category

Computers Hardware, Software & Services Commercial Products Wholesale & Distributor Audio-Visual Equipment - Supplies & Parts Cell Phone & Tablet Equipment, Supplies & Repair Computers - Supplies & Parts Mobile Telephone Equipment & Supplies Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (NAICS: 423430)

Additional Locations

  • 859 E. Park Avenue

    Libertyville, IL 60048

  • 859 E. Park Avenue

    Libertyville, IL 60048


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/1/2016 Problems with Product/Service | Complaint Details Unavailable

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Navepoint LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)