Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Hogan's Systems Consulting, LLC

Phone: (847) 989-8768 4425 Shorewood Dr N, Hoffman Estates, IL 60192 http://hogans-systems.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We do computer repairs, including virus removal, fixing software problems, fixing hardware problems, replacing broken laptop screens, etc.  We also do computer upgrades, assist with purchasing new computers, move data from old computers to new computers, etc.  Additionally, we provide IT support services to small businesses.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hogan's Systems Consulting, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hogan's Systems Consulting, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hogan's Systems Consulting, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 24, 2012 Business started: 01/02/1999 in IL Business started locally: 01/02/1999 Business incorporated 09/29/2005 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rick Hogan, President
Contact Information
Principal: Mr. Rick Hogan, President
Business Category

Computers Hardware, Software & Services Computers - Service & Repair Computers - Programming Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (NAICS: 423430)

Products & Services

Hogan's Systems Consulting, LLC sells the following brand(s): All brands of computers and computer parts.

Hogan's Systems Consulting, LLC offers the following product(s): All types of computer hardware and software.

Method(s) of Payment
Cash, check, credit cards.
Refund and Exchange Policy
If you are not satisfied with your computer after we have serviced it, we will fix it again or refund your money within 30 days. 
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.