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BBB Accredited Business since


Phone: (630) 444-7220 1534 Westbury Circle, North Aurora, IL 60542 http://www.Computer-Repair-Now.Com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description is a computer hardware and software repair company which provides troubleshooting and repair services for individuals and businesses. This company serves the western suburbs of Chicago, including Aurora, Batavia, Geneva, Sugar Grove, Naperville, Warrenville, Winfield, West Chicago, Wheaton, Carol Stream, Kaneville, Big Rock, Montgomery, Boulder Hill, Oswego, Elburn, Plano, Yorkville, Plainfield, Wayne, and Glendale Heights. Services available from this company include virus removal, computer setup, computer tune-up, wireless network setup and maintenance, data recovery, laptop repair, hard drive repair, motherboard sales and service, power supplies, memory upgrades, software installation, and Windows installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Computer-Repair-Now.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Computer-Repair-Now.Com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Computer-Repair-Now.Com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 15, 2010 Business started: 11/02/2009 in IL Business started locally: 11/02/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Louis Horton, Jr., Owner
Contact Information
Principal: Mr. Louis Horton, Jr., Owner
Business Category

Computers Hardware, Software & Services Computers - Disaster Recovery Computers - Networks Computer Networks - Wired Computer Networks - Wireless Computers - Service & Repair Computers - Supplies & Parts Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (NAICS: 423430)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.