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BBB Business Review

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BBB Accredited Business since

Launch Digital Marketing LLC

Phone: (630) 884-8854 1864 High Grove Lane, Suite 100, Naperville, IL 60540

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Launch Digital Marketing is a digital marketing agency which provides a range of services to businesses seeking to advertise and expand their reach in the digital marketplace through website design and optimization, Search Engine Optimization, and social analytics. Located in Naperville, IL, this company serves the greater Chicagoland area, including Aurora, Joliet, Schaumburg, Arlington Heights, Mt Prospect, Chicago, Rolling Meadows, Crystal Lake, Lake Forest, Deerfield, Highland Park, Buffalo Grove, Elk Grove Village, Edison Park, Evanston, Skokie, Niles, Oak Park, River Forest, Brookfield, Carol Stream, Lombard, Villa Park, Westchester, La Grange Park, Justice, Midlothian, Norridge, O'Hare, Roselle, Rosemont, Wheaton, Downers Grove, St Charles, Libertyville, Gurnee, Great Lakes, Zion, and Wauconda. The company also serves a national audience. The company was founded in 2012 and serves companies in a variety of industries, including automotive, web, manufacturing, medical, nonprofit, and retail professionals.

This company provides digital services, including website design and implementation, coding, Search Engine Optimization, local search optimization, Pay Per Click campaigns, social network analytics, social advertising, viral contests, website analysis, identity consulting and branding, and pull marketing. The company also develops video advertising for their customers, which can include shooting and producing the video, editing, and syndication, which can include publishing the video on various websites and avenues such as YouTube, Vimeo, Meta Café and hundreds of other sites. The company is a Google AdWords certified partner, as well as certified at Microsoft Ad Center.

Visit the website for Launch Digital Marketing to learn more about the company, view examples of their projects, read staff biographies, and contact the company to discuss a potential project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Launch Digital Marketing LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Launch Digital Marketing LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Launch Digital Marketing LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 19, 2013 Business started: 02/23/2011 in IL Business started locally: 02/23/2011 Business incorporated 02/23/2011 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph Chura, CEO/Co-Founder/Member Mr. Matthew Cole, Exec. VP of Sales/Co-Founder
Contact Information
Principal: Mr. Joseph Chura, CEO/Co-Founder/Member
Business Category

Computer Business Services Internet Services Search Engine Optimization Services Marketing Consultants Marketing Programs & Services Brand Development Video Production Services Video Editing Internet Marketing Services Videographers Advertising/Marketing Agencies Data Processing, Hosting, and Related Services (NAICS: 518210)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.