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BBB Business Review

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BBB Accredited Business since

Internet Tech Specialists

Phone: (847) 458-4245 Fax: (847) 660-2197 10712 Willy Ave, Algonquin, IL 60102

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Internet Tech Specialists is a computer business specialist which provides information technology services for individuals and businesses. This company serves the far northwestern suburbs of Chicago, including Lake in the Hills, West Dundee, Sleepy Hollow, Fox River Grove, Cary, Crystal Lake, Village of Lakewood, Dundee Township, Gilberts, Huntley, Barrington Hills, Lake Barrington, Port Barrington, Oakwood Hills, Barrington, South Barrington, Pingree Grove, Island Lake, Wauconda, Elgin, and Streamwood. Services available from this company include audio/visual services, automation assistance, backing up important information, banner advertising, graphic design, system building, website security audits, PC security audits, legal and law enforcement assistance, Search Engine Optimization services, social media services, technology strategizing, and online training.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Internet Tech Specialists meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Internet Tech Specialists include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Internet Tech Specialists
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 2012 Business started: 07/16/1998 Business started locally: 07/16/1998
Type of Entity

Sole Proprietorship

Business Management
Ms. Deborah Mahler, Owner Mr. Anthony Valente, CEO
Contact Information
Principal: Ms. Deborah Mahler, Owner
Business Category

Computer Business Services Computers - Graphics Computers - Multimedia Computers - Networks Computers - Programming Computers - Training Graphic Designers Search Engine Optimization Services Training Programs Web Design Web Development Computers - Network Security Computer Assisted Design Services Information Technology Services Computer Consultant Social Networking Consultants - Social Media Social Media Adult & Continuing Education Audio-Visual Consultants Computers Hardware, Software & Services Data Processing, Hosting, and Related Services (NAICS: 518210)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.